Support
Frequently asked questions
Answers on shipping to the United States, United Kingdom, and Europe, returns, and caring for stone, crystal, and brass pieces. For anything else, reach our customer care team.
Shipping
Delivery to your region
We ship to the United States, the United Kingdom, and selected European countries. Delivery times, carriers, and shipping fees are shown at checkout for your address, with local currency displayed where it is supported.
Returns
30-day return window
Most items may be returned within 30 days of delivery in their original condition and packaging. Refunds are issued to your original payment method once the return is received and checked.
Care
Caring for stone and brass
Keep raw crystals and natural stone away from prolonged direct sun and damp. Dust gently with a dry cloth. Unlacquered brass will develop a natural patina over time; wipe with a soft dry cloth to keep its finish even.